Support
Frequently asked questions
What is the NOVA system?
NOVA is a family of web dashboards: inventory management, service management, HR and device/licence management in a single, modular system.
How do I sign in to the admin area?
Click the user icon in the top-right corner and use the sign-in window. Access is only available to administrators created by the operator.
Which languages are available?
Hungarian, English, German, Spanish, Italian and Portuguese. You can switch languages anytime in the top bar.
How can I order a licence or a device?
Current offers and announcements are published in the News section. To order, contact the operator.
I forgot my password. What should I do?
A password reset can be initiated by the operator. For security, passwords are stored encrypted only, so a new password is always set.
Where can I see my company's orders and licences?
On the company portal, with your company sign-in. Orders, licences and device status are available there.
How do I activate a new device?
Using the code or QR code on the device's CE label, on the activation page. The process takes a few minutes.
How is my personal data handled?
See the Privacy notice for details — we only process the data needed to operate the service.